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FAQ
RemixDev edited this page 2020-02-17 16:04:00 +00:00

Frequently Asked Questions

How many Deezloader there are?

There are mainly three branches

Deezloader Reborn v3.1.3 - Discontinued
Deezloader Remaster v1.0.1 - Discontinued
Deezloader Remix v4.3.0

Then there is the Android Version based on Remix, don't ask me about it as it's not mantained by me.

What's the difference between the versions?

Reborn

  • Vanilla version, no Extra Features
  • Fixed some problems with login and new features
  • Currently this one is not working as deezer login method changed

Remaster

  • Total rework of the app structure (+optimization)
  • New UI
  • Closed source
  • The app is discontinued

Remix

  • It works
  • Updated Libraries
  • Custom theme for Materializecss
  • Implementation with Spotify APIs (No third party services) to download playlists albums and tracks (Only if avaiable on deezer)
  • Improved download speed (less requests to download the song)
  • Extensive set of options for a personalized experience
  • Server mode to launch the app headless
  • Playlist Tab (w/ Spotify Integration)
  • Optimizations
  • Queue Concurrency

Where can I find the log files?

  • Windows : %appdata%/Deezloader Remix/
  • macOS : ~/Library/Application Support/Deezloader Remix/
  • Linux : ~/.config/Deezloader Remix/
  • Android: /sdcard/Deezloader Remix/

Inside there should be a folder called logs.

I can't open the app on MacOS

If you get this error: This application "Deezloader Remix.app" can't be opened.

  • Open up a terminal and paste this command
  • sudo xattr -rd com.apple.quarantine "/Applications/Deezloader Remix.app"

I can't login

If you can't login follow these steps

All I can see is a blank screen

  • If you're on windows try updating
  • If you get something like Error: listen EACCES that's probally it
    • Make sure you have ONLY ONE istance of ANY Deezloader open at once.
      • Deezloader creates a web server on port 1730, if that port is already used Deezloader won't start correctly.
    • Try changing the serverPort to 49152 in config.json (see Where can I find the log files to see where the config folder is on your os)
  • Try following the steps in the section Login button does nothing

Login button does nothing

  • If you're using proxys try disabling them
  • Restart the app.
    • Maybe just a restart of the app could make the app working
  • If you have antiviruses installed try disabling them.
    • For some reason some antiviruses block deezloader javascript making the app useless. Try disabling them.
  • Clear your cache and cookies on Chrome
    • Deezloader Remix is based on electron witch is based on Chrome, so you should try that
  • Disable all your chrome extensions
    • If this works try re-enabling them one by one to see which extension was causing problems
  • If you are on Android

You need to log in again, as the cookie expired.

  • Sometimes you only need to repress the login button. Other times the userToken expired.
  • If relogging with the current userToken doesn't work that means it is expired, check the next segment to know what to do

Error Can't connect to Deezer: userToken not recognized

That means deezloader, using your token, wasn't able to login (get your user ID). In this case you could try:

  • Get a new userToken
    • After a while the userToken expires, and you need to get the new one from deezer.com.
    • You can follow this guide to know how to get one
    • If you used firefox to get the cookie make sure that only the value is copied and not the entire cookie
  • Use a VPN
    • If deezer is not available in your country or you can't see your country in this list you need a VPN to log in
    • Make sure you activate your VPN BEFORE opening Deezloader.
    • After you logged in you don't need the VPN anymore
    • After login with the VPN logging in without one could not work. In that case: close the app, activate the VPN and then open the app again.

Spotify Features

What is Spotify Features?

Spotify Features is the name of the collection of features I added to deezloader to make conversion from Spotify to Deezer easier

How do I enable them?

To enable Spotify Features tou need to follow this guide

So now I can download music from Spotify?

NO.

Spotify Features convert your Spotify Playlist / Album / Track link or URI to a Deezer Playlist / Album / Track using only avaiable tracks and albums on Deezer.

So Spotify exclusive Tracks can't be downloaded with Deezloader

Deezloader is an abbrievation of Deezer Downloader so it downloads only Deezer tracks

What's the option "Spotify Username" in the settings for?

If you hoave public playlists on your Spotify account, adding your username/ID in this option makes your public playlist visible in the Playlists Tab.

If your playlists are Secret you can still download them from the Download from URL Tab.