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Code Issues Releases Wiki Activity

Update page 'FAQ'

RemixDev
2019-05-09 07:54:40 +00:00
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FAQ.md
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# Frequently Asked Questions # Frequently Asked Questions
### **How many Deezloader there are?** ### How many Deezloader there are?
There are mainly three branches<br> There are mainly three branches
<br>
[Deezloader Reborn](https://git.teknik.io/Ermyas/DeezLoader) v3.1.3<br> [Deezloader Reborn](https://git.teknik.io/Ermyas/DeezLoader) v3.1.3 - Discontinued <br>
[Deezloader Remaster](https://mega.nz/#F!jPZ3kKjJ!MPpIqsV12PDugz6Nn0-DVw) v1.0.1<br> [Deezloader Remaster](https://mega.nz/#F!jPZ3kKjJ!MPpIqsV12PDugz6Nn0-DVw) v1.0.1 - Discontinued<br>
[Deezloader Remix](https://notabug.org/RemixDevs/DeezloaderRemix) v4.1.7<br> [Deezloader Remix](https://notabug.org/RemixDevs/DeezloaderRemix) v4.2.1
<br>
Then there is the [Android Version](https://gitlab.com/Nick80835/DeezLoader-Android) based on Remix, don't ask me about it.<br> Then there is the [Android Version](https://gitlab.com/Nick80835/DeezLoader-Android) based on Remix, don't ask me about it.
<br>
### **What's the difference between the versions?** ### What's the difference between the versions?
Reborn
**Reborn**<br>
* Vanilla version, no Extra Features * Vanilla version, no Extra Features
* Fixed all the problems with the login and the features * Fixed some problems with login and new features
* Currently this one is not working as deezer login method changed
**Remaster**<br>
Remaster
* Total rework of the app structure (+optimization) * Total rework of the app structure (+optimization)
* Using CDNs for resources (uses more Internet) * New UI
* Libraries updated but no custom theme for Materializecss (Ugly UI) * Closed source
* Playlist Tab * The app is discontinued
* Playlist conversion (Done with an external service)
Remix **Remix**<br>
* Libraries updated
* Updated Libraries
* Custom theme for Materializecss * Custom theme for Materializecss
* Implementation with Spotify APIs (No third party services) to download playlists * Implementation with Spotify APIs (No third party services) to download playlists albums and tracks (Only if avaiable on deezer)
* Improved download speed * Improved download speed (less requests to download the song)
* Extensive set of options for a personalized ｅｘｐｅｒｉｅｎｃｅ * Extensive set of options for a personalized ｅｘｐｅｒｉｅｎｃｅ
* Server mode to launch the app headless * Server mode to launch the app headless
* Playlist Tab (w/ Spotify Integration) * Playlist Tab (w/ Spotify Integration)
* Optimizations * Optimizations
* Queue Concurrency * Queue Concurrency
### **I can't login**
Make sure you have ONLY ONE istance of ANY Deezloader open at once.<br>
Restart the app.<br>
If it doesn't work use a VPN.<br>
If you have antiviruses installed try disabling them.<br>
If none of the above works there's a problem in the app. Go to our group and see if the error has already been reported.<br>
<br>
### **My application is not working on Android!**
I'm not the Android app developer, so don't ask me about bugs in the android app if they aren't in the desktop version as well<br>
<br>
### **My application is not working on PC!**
Before contacting me make sure you're using the latest version of the app, then check the Telegram group and see if the issue has already been discovered.<br>
<br>
### Where can I find the log files? ### Where can I find the log files?
Windows : `%appdata%/Deezloader Remix/logs`<br> * Windows : `%appdata%/Deezloader Remix/logs`
macOS : `~/Library/Application Support/Deezloader Remix/logs`<br> * macOS : `~/Library/Application Support/Deezloader Remix/logs`
Linux : `~/.config/Deezloader Remix/logs`<br> * Linux : `~/.config/Deezloader Remix/logs`
## I can't login
If you can't login follow these steps
### Login button does nothing
* Make sure you have ONLY ONE istance of ANY Deezloader open at once.
* Deezloader creates a web server on port 1730, if that port is already used Deezloader won't start correctly.
* Restart the app.
* Maybe just a restart of the app could make the app working
* If you have antiviruses installed try disabling them.
* For some reason some antiviruses block deezloader javascript making the app useless. Try disabling them.
### Error Can't connect to Deezer: Cookie Expired
You need to log in again, as the cookie expired.
* Sometimes you only need to repress the login button. Other times the userToken expired.
* If relogging with the current userToken doesn't work that means it is expired, check the next segment to know what to do
### Error Can't connect to Deezer: userToken not recognized
That means deezloader, using your token, wasn't able to login (get your user ID). In this case you could try:
* Get a new userToken
* After a while the userToken expires, and you need to get the new one from deezer.com
* Use a VPN
* If deezer is not available in your country or you can't see your country in [this list](https://developers.deezer.com/guidelines/countries) you need a VPN to log in
* Make sure you activate your VPN **BEFORE** opening Deezloader.
* After you logged in you don't need the VPN anymore
* After login with the VPN logging in without one could not work. In that case: close the app, activate the VPN and then open the app again.